Wednesday, August 29, 2012

How Negative Reviews Change Customers Mind

You feel stress, frustration, and cuss the fake reviewers when you see a new fake complaints about your company. Well, this is a common reaction and every sincere company professional will feel in this way. But, you must understand the potential of a negative fake review because that can change the mind of a potential customer.

As per the research of a prestigious market research institute, it has been found out that the 90% of total customers clinch their deals after reading customer remarks and 80% of the total customers, who read reviews, look for negative reviews before clinching their deals. Hence, it is needful that you should not take the review thing lightly.
In last few years, internet has transferred the power of information from vendors to customers. Now, the customers have the power to say about any particular company, write about their personal exp. with a company, and refer the company in their peer circle. However, some scoundrel online marketers practice this medium to defame the image of rival business organizations.
Due to majority of negative reviews against any particular business organization, the customers unknowingly carry a perception of being trapped by concern organization. Hence, they prefer to associate with an organization with less negative reviews.
So, the negative online marketers changes the mind of potential customers of a certain organization via these ways. Eventually, such online marketers make real like reviews against targeted business organization to distract the customers from approaching any certain company.
In this way, the companies deal with the increasing cyber competition issue. Noticeably, it is increasing with every passing business session. Thus, you should take extra measures to save your patronage from hijacking efforts of your rival business organization. You should be in direct touch with your customers and fulfill all the promises on due time.  

Monday, January 16, 2012

Risk Management in Software development


Software Development has huge benefits but is also a risky business. There are so many things that can go wrong that clients need to formulate a clear cut contract that covers all the legal bases capable of risk during software development.

These tips will help you in mitigating the risks in software development:

Different types of engagement models: There are different types of engagement models provided by a software development company. You should research and then decide the correct engagement model for your project. The fixed price contracts prove to be much better if proper scope of the project is provided.

Non Disclosure Agreements (NDAs): Clients should make sure that proper non disclosure agreement is signed between both the participating parties.

Paying Advance: Advance payment is the industry standard. However, clients can release the payments in two weeks interval so that the risk is minimized.

Avoid Freelancers: Freelancers can provide experienced and professional services at very cheap rates. However, often these freelancers disappear in the middle of the project due to project complications or any other reason. Avoid going to freelancers and stick to a reputed software development company.

Use PayPal or Credit card Carriers for making payment: PayPal and other credit card carriers keep records of all the transactions and their users. This information can be used in situations where payment issues are to be solved.

Project Analysis and Risk Assessment: Software development is always prone to risks. Both client and the software development company are at risk. Proper risk assessment and management activities must be done before starting with the development process.

Xicom technologies is a world renowned software development and web development company having three state of the art development centers in New Delhi, India. Xicom offers highly effective and business centric web, mobile and software solutions to 500+ global clients spread across diverse business verticals.

Friday, December 30, 2011

The Top Reasons To Go For Web Application Development


A web application is usually a small software or program that can be accessed over internet or intranet with the help of a browser without actually installing it on the computer system. Web application development allows organizations and businesses to procure highly effective and business centric web applications that can help organizations in simplifying various business activities.
Web application development offers many advantages to organizations and individuals. Some of the top reasons for web application development are:
  • Enhanced Customer Interaction: A Web application helps businesses in enhancing their customer interaction and arms them with effective communication links with their customers.
  • Automation of Various Business Processes: Web application can also help organization in automating their various business tasks thus providing them more time and resources to work on other important business activities.
  • Helps in Effective Management: Web applications work as an extraordinary management tool for organizations and help them in better management of various business processes.
  • Helps in Increasing Business Revenue: The end aim of all the business activities is to enhance the business productivity and generate maximum revenue. By simplifying and automating various business processes, web application development adds significant boost to business revenue generation.
Xicom technologies is a well reputed software development and web application development company, offering highly effective and business oriented web application development services to its global clients since last 10 years. Xicom is a CMMI Level 3 and ISO 9001:2008 certified web development company providing sofware development, web application development, mobile application development services & it outsourcing services.

Thursday, November 10, 2011

Xicom technologies: Client Satisfaction is our Priority

Xicom Technologies is a “CMMI Level 3” organization providing highly robust and business-centric software solutions to clients spread all over the globe. The company has a strong and impressive hold in the web development and mobile application development industry. Client satisfaction is our priority and we make sure that we deliver it. We believe that our principles of Honesty, integrity and hard work are the backbone of our success.

In the last 10 years, we have secured a very strong and impressive position on Elance. We are the only company on Elance with 5 star rating and 100% recommendation from clients. We are among the highest earning web development service providers over Elance with more than 600 successful jobs to our name. Our Elance profile is filled with highly flattering testimonials from our clients. Mentioned below is a testimonial from one of our client.
“An excellent company to work with from start to finish. The site I needed them to create was complex and they exceeded all of my expectations with the finished product. I already have plans on the next phase that will include Xicom Technology again. I highly recommend them to anyone who is considering starting a project.”
—IndustryTitan
See more Xicom's client reviews on Xicom Elance Profile here :  https://www.elance.com/s/-xicom-/job-history/?t=1

Our services are powered by a strong team of more than 250 highly skilled professionals specializing in various domains. We have armed our developers with latest cutting edge technologies and infrastructure so that they can develop futuristic solutions for our clients. Our project managers make sure that we and the client are always working on the same vision. We try to deliver a product that is based on the exact vision of the client. It is not a surprise that we are the most recommended service provider on Elance. We have also acquired a powerful client base of more than 500 clients who have complete faith in our services.
Recently we launched OnlineMarketing and SEO services. We wanted Xicom to be a one stop solution for our clients where they can find solutions for all their web requirements. We have already gathered a strong team of Marketing experts and SEO experts with each having a minimum of 2 years of experience. We don’t want to take any risks and therefore we have assigned our best project managers to SEO department. However, we received our first project on the very next day of announcing our SEO services. It was not a surprise to know that the project was offered by an existing client for whom we have worked in past. Since then we have acquired more than 15 projects and the work on them is in full swing.

We believe that the most important factor for our success is the fact that we never compromise with the quality of our solutions. We will work extra hours if required but compromising with the quality of the solutions is not an option. We hope that we continue to serve our clients with still better services.

Sunday, June 19, 2011

Xicom Technologies - Complaints Management & Client Reviews Program Overview

While planning for online marketing for your business do not forget about the online reputation building and management. There are various companies in the market which can help you in building and maintaining your online reputation, but you have to choose from them wisely. Xicom is one of the leading reputation management company offering its "Complaints Management & Client Reviews" program for many of its customers and being successful in managing and building their online reputation.

In today’s Internet world, it has become very important to keep track what people are talking about you or your business online. Monitoring your online reputation helps to understand what people think about your products and services. For any business, it is very important that your customers, employees and the whole world knows the company as a great company. You spend years in building good reputation but it can be lost in a day with one negative review or complaint, posted online.

Xicom constantly monitors industry trends and knows how to get the results that your business needs. We have an experienced team of highly skilled professionals who have years of experience in online brand reputation management.

For more information visit us at http://www.xicom.biz